Duty Manager

About Candidate

I am a detail-oriented person who values organization and cleanliness. With experience working in hotels, I am familiar with customer service and managing operations smoothly. I am highly responsible, systematic, and prefer to keep everything well-organized. Additionally, I can perform well under pressure, have strong communication skills, and work seamlessly with others. My goal is to create a great experience for guests while ensuring efficient hotel operations.

Education

S
Suan Dusit university 2005-2009
English Program
S
Saipanya School 2001-2004
English Program

Experiences

D
Duty Manager 2 Dec 2017 - 30 Aug 2025
Swissotel Bangkok Ratchada

- Provided customer service and assistance to guests during assigned shifts

- Monitored room status and readiness through the hotel system to ensure smooth check-in processes

- Handled and resolved guest complaints professionally to maintain high customer satisfaction

-Performed accurate and efficient check-in and check-out procedures

F
Front Cashier Supervisor 1 Jan 2016 - 30 November 2017
Golden Tulip Sovereign Hotel Bangkok

- Processed check-outs, including billing and feedback collection.
-Maintained a clean and organized cashier station to ensure smooth operations
-Balanced cash drawer at the beginning and end of each shift, ensuring accurate reporting
-Assisted customers with inquiries, product information, and problem resolution

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