About Candidate
Reservation and Sales professional with 8+ years of experience in hospitality operations and OTA distribution across Myanmar’s leading tourist destinations including Ngapali Beach, Ngwe Saung Beach, Bagan (World Heritage Zone), and Kalaw. Experienced in reservation management, OTA channel Management, and hotel sales support using platforms such as Agoda, Booking.com, and Expedia Group. Skilled in optimizing room inventory, supporting revenue strategies, and delivering excellent guest service. Currently seeking a Reservation, OTA Distribution, or Hotel Sales role in Thailand.
Education
Experiences
Supported Myanmar–Thailand market expansion through logistics, compliance, and e-commerce coordination.
Built and managed digital storefronts on Shopee and Lazada, increasing online orders by 40% within six months.
Coordinated cross-border teams to ensure smooth operations between Yangon and Bangkok offices.
Assisted with inventory control and warehouse operations to support product distribution.
Managed reservations and OTA distribution for three resort properties via Agoda, Booking.com, and Expedia Group.
Coordinated bookings, cancellations, and guest requests across OTA channels.
Monitored room inventory and updated rates using customized front office reservation software.
Collaborated with sales and finance teams on pricing strategies, improving booking conversion by 30%.
Prepared sales reports and conducted competitor analysis to identify new market opportunities.
Coordinated reservation distribution and room sales for 9 hotels across key tourist destinations including Bagan, Ngapali Beach, Kalaw, and Loikaw.
Monitored room inventory, booking trends, and rate updates across OTA platforms such as Agoda, Booking.com, and Expedia Group.
Coordinated daily communication between reservations, front office, and sales teams to ensure smooth booking operations.
Implemented service SOPs and reservation procedures, improving guest satisfaction by 35%.
Maintained relationships with travel agents and corporate partners to support group bookings.
Promoted hotel visibility through OTA channels, digital advertising, and CRM campaigns.
Built strong relationships with leisure and corporate clients to boost repeat business.
Conducted market research to identify seasonal demand trends.
Supported the Revenue Manager with pricing updates and demand forecasting.
Coordinated sales operations, prepared marketing materials, and managed group bookings.
Responded to inquiries, conducted hotel tours, and participated in local travel fairs.
Managed dealer accounts and assisted sales planning for consumer goods distribution.
Monitored field sales activities and analyzed customer feedback for marketing strategies.
Worked with the senior leadership to develop sales tools and promotional campaigns.
