รายละเอียดงาน
* Key Responsibilities
** Operations & Service Excellence
- Oversee daily resort operations across all divisions (Front Office, Housekeeping, F&B, Culinary, Spa, and Engineering) to ensure compliance with 5-star luxury brand standards.
- Deliver highly personalized experiences tailored to High-Net-Worth Individuals (HNWI) and VIP guests.
- Maintain and elevate the physical assets, grounds, and beachfront infrastructure of the resort to the highest luxury specifications.
** Financial Performance & Business Strategy
- Drive P&L management, annual budgeting, accurate forecasting, and cost containment strategies.
- Collaborate with Sales, Marketing, and Revenue management to optimize RevPAR, ADR, and market positioning across international target markets.
- Maximize Gross Operating Profit (GOP) to meet or exceed owner and stakeholder expectations.
** People Leadership & Talent Management
- Partner with Human Resources to drive strategic recruitment, succession planning, and retention of top-tier hospitality talent.
- Cultivate an inspiring, inclusive culture focused on refined service execution, attention to detail, and cross-cultural leadership (Expat & Local staff).
- Champion ongoing learning and development initiatives, including English language proficiency and luxury service protocols.
** Sustainability & Community Relations (ESG)
- Lead sustainability and marine/environmental conservation initiatives aligned with Krabi’s ecological focus.
- Build and maintain positive relationships with local government authorities, community leaders, and regional tourism boards.
* Job Specifications
- Thai nationality only.
- Minimum 5 years of experience as a General Manager or Resident Manager in a 5-star luxury beach resort or ultra-luxury boutique property.
- Proven track record in remote/island/coastal resort operations and deep knowledge of the luxury travel segment.
- Strong financial acumen (P&L, capital expenditure, and revenue maximization).
- Exceptional leadership, problem-solving, and crisis-management abilities.
- Fluent in English and communication.
แผนก:Admin & General
จำนวน:1 อัตรา
ระดับการศึกษา:ปริญญาตรี ขึ้นไป
เวลาทำงาน:งานประจำ
เงินเดือน:ตามตกลง
ผู้ติดต่อ:แผนกทรัพยากรบุคคล
อีเมล์:career@panankrabiresort.com
เบอร์ติดต่อ:075817788
ลงประกาศเมื่อ:16 ต.ค. 69
