GSA (German Speaking)

Post Office - Nonthabury, Bangbuathong Delivery Center, Soi Bangrakyai 16, Ban Bang Duea, Bang Rak Yai Subdistrict, Bang Rak Yai Subdistrict Administrative Organization, Bang Bua Thong District, Nonthaburi Province, 11110, Thailand

About Candidate

With over a decade of professional experience, I have worked in German-English-Thai-speaking environments across diverse industries, focusing on engineering, digital marketing, customer service, sales, and entrepreneurship. I have held management roles, including mid-level positions, and possess expertise in:

– Local destination management/Tourism
– Customer relationship management and customer acquisition
– Project management
– Digital marketing/SEO/SEA
– Affiliate Marketing
– B to B & B to C sales
– Water/Wastewater engineering
– Renewable energy (Biomass/Biofuel, waste to energy power plant)
– Certified Lean Six Sigma Green Belt

Education

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Diplom-Ingenieur (Graduate Engineer) equivalent to Master of Science, "Master of Science RWTH Aachen University" (M.Sc. RWTH) 04/2000-01/2007
RWTH Aachen University

Course of study in Disposal Engineering at the Faculty of Civil Engineering and the Faculty of Georesources and Materials Engineering, Rhineland-Westphalian Technical University (RWTH), Aachen (Germany), major: wastewater engineering/solid waste engineering

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Graduation: Abitur 04/1986-06/1995
Grammar school

Grammar school “Städtische Mathematisch Naturwissenschaftliches Gymnasium Mönchengladbach”, Germany, Graduation: Abitur (permission to join any university)

Experiences

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Project Manager - German/Dutch-speaking Market 10/2021 - 08/2023
SGF Services Co., Ltd | BKK, Thailand

Business Type: Affiliate Marketing (Promoting online cybersecurity products and gadgets) - Oversaw 13 websites (Germany, Austria, Switzerland, Dutch, and Belgium) to boost organic web traffic and sales. All 13 website links: diebestenvpn.de, diebestenvpn.at, diebestenvpn.ch, internetprivatshare.de, internetprivatshare.at, internetprivatshare.ch, vpnveteran.com/de, vpnveteran.com/nl, digitogy, reviewsdir, privacyenbescherming.be, privacyenbescherming.nl, debestevpn - Developed a content strategy aligned with marketing goals, resulting in increased traffic and sales - Prior to publication, I worked on crafting, refining, and revising both textual and visual content within the WordPress CMS to ensure it was well-written, clear, grammatically accurate, and presented in an attractive layout - Monitored website metrics and keywords, identifying areas for improvement and enhancement/Text improvement leveraged with AI tools - Conducted ongoing keyword/topic research for content optimization/creation - Collaborated with cross-functional teams, including copywriters, senior project manager, webmaster, graphic designer, digital marketing strategist, and assistant project manager.

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Marketing Assistant - German market (Remote) 06/2021 - 08/2021
Acha Co., Ltd | BKK, Thailand

Business Type: Wholesale body jewellery B2B exporter & Manufacturer - Translated English content into German for the launch of a German e-commerce website (piercinggroßhandel), while optimising it with targeted keywords - Revised, edited, and optimised content for improved SEO - Managed content in the company's WordPress CMS and created text/graphical content for social media posts.

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Google Ads Technical Customer Service Representative (German/English Speaking) 08/2020 - 04/2021
Google, Teleperformance | Lisbon, Portugal

Business Type: Google Ads Online Marketing platform for German & English-speaking clients - Provided Google Ads, Merchant Center, and Google Analytics support for clients/advertisers - Consulted and resolved client issues via email, outbound calls, and chats

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German-speaking Representative (Customer Service) 08/2019 - 04/2020
Asian Evolution Tour Co., Ltd | Koh Chang island, Thailand

Business Type: Local Management Company for German and Nordic travel agencies - I was primarily responsible for overseeing the arrival of guests for Go Vacation Thailand (Meier's Weltreisen, DERTour, SCHAUINSLAND and IDReisewelt) on the Koh Chang island, as well as managing guests from various other agencies like KUONI, TUI Deutschland, Diethelm and UNIQUE Travel - I served as the primary local contact for both the agencies and clients, addressing any problems or issues that arose during their holiday to ensure trouble-free operations. This involved close collaboration with hotel managers and front office personnel - I utilised my proficiency in German, English, and Thai languages in this role/Achieved a 10% increase in monthly sales through face-to-face sales of activities, tours and transfers

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Section Manager, Strategic Technology Development Manager 09/2013 - 05/2015
Bangkok Industrial Gas (BIG) Company Limited | BKK, Thailand

Business Type: Oil & Gas (Industrial gas) - Special R&D Project Manager to develop, test and implement new technology application to enable better productivity for customers whilst building sustainable growth for BIG industrial gases in the field of aquaculture shrimp farming, synthesis gas generation, LPG substitution, advanced oxidation process, hydrogen separation, industrial water treatment - Provided technical support for BIG business development team with overseas R&D and engineering team of AIR Products and Chemicals, Inc. USA/China to improve current business operation or to generate new business - BIG Certified Lean Six Sigma Green Belt (Fuel Efficiency)

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Project Development Engineer | Renewable Energy Department 04/2011 - 05/2013
Energy & Environmental Management Co., Ltd; a member of TEAM Group of Companies | BKK, Thailand

Business Type: Engineering Procurement Construction (EPC) provider / Project Developer in Energy & Environment related projects - Delivered prelim-feasibility studies, pre-basic & detail engineering and financial analysis on consultancy and EPC projects in the field of biomass (gasification power plant), landfill gas to power, waste to energy, Combined Cooling Heating & Power, Biofuel, power plant cleaning, wind, solar and water treatment - Coordinated and served as a liaison between international and local project participants from development to implementation stage - Provided technical support to business development team of other departments to meet technical and commercial needs of customers or prospects - Negotiated pricing (fees), resulting in a 30% cost reduction for engineering contracts of Biomass to energy projects (biomass synthesis gas generation).

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Project Development Engineer | Environmental Engineering Department 06/2010 - 03/2011
Environmental Engineering & Management Co., Ltd; a member of Team Group of Companies | BKK, Thailand

Business Type: Consulting & Engineering (Energy, environment, water resource, construction) - Assessed technical feasibility and carried out financial analysis of technology in the field of renewable energy (biomass gasification, landfill gas to energy) and municipal waste treatment (mechanical & biological treatment) - Responsible for sourcing, selection and negotiation with suppliers - Provided technical support (research) to business development & engineering teams of other departments.

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Project Manager 11/2008 - 01/2009
Umwelttechnik Vogel Aktiengesellschaft | Baden-Baden, Germany

Business Type: Plant construction for composting system - Managed the planning, design, and commissioning of composting plants in Canada, the USA, Austria, and Germany - Collected regional data and information for project planning - Customer acquisition

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Project Engineer | International Business Department 6/2008 - 10/2008
C&E Consulting and Engineering GmbH | Chemnitz, Germany | Agency abroad in Bucharest, Romania

Business Type: Consulting & Engineering in environmental, mining, structural, and civil engineering tasks - Conducted regional data collection and processing for the planning of leachate treatment at five landfills in Romania. This was part of the EU-ISPA funded project "Technical Assistance for Preparation of 5 Projects in the Environmental Sector in 5 Counties in Romania." - Reviewed concerning the modification of parts of the master plans and feasibility studies for the integrated waste management in 5 Romanian administrative districts -

Skills

German language skill
100%
English language skill
100%
Thai language skill
60%
French language skill
40%
Digital skills/PC
100%

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